It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! I can never forgive that. Giant Eagle has 37,000 employees. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. What happened to integrity and company loyalty. I was told I would hear back in 2 to 3 weeks. somehow the fuel perks vanished . Then I either stand and wait for half an hour or have to come back another day. Made formal complaint with Customer Care. Giant Eagle, (store #4029). The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. Nov 25, 2022, 12:13 PM PST I ordered my food and got my receipt. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. In the meantime no follow-up with me. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. This review was chosen algorithmically as the most valued customer feedback. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. ADDITIONAL LINKS comment. What ever you feel is right. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. None I'm never coming back. I. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. States they care about work-home balance Pro diversity culture I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . What happened to integrity and company loyalty. UPDATE: When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. I have been a customer for Giant Eagle for a very very long time. User; Business User; . I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: 108 total complaints in the last 3 years. Customer Reviews. I did in multiple. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! For example, pharmacy business hours are 8a-8p. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. I also work for a pharmacy in the area for 5 years. The company even offers refills for pet medication. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. I have had other items before. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. I am actually highly disgusted with this kind of customer service and hope this won't continue . The public deserves better than the service that GE provides. Questions Post Question There are no questions yet for this company. Shame on your company.I will never shop there again, your stores always were less than desirable. are fuel perks now state secrets? She didn't know how to remove it. This happened on November 6th, 2022. at around 1600. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Depending on your role and location, you might qualify for all or some of the following benefits. DONATE NOW! 228 in Cranberry Township PA (the one by Target not out toward Mars). I would recommend reaching out to the party you received this card from to seek any potential reimbursement. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Click here to get notifications about new complaints of Giant Eagle. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. I've ordered cakes before with images on top but they where sprayed directly on the cake. Prices are lower and bags are plastic. this is very frustrating, inconvenient and time consuming. Its unbelievably immoral and despicable! Thank you. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. GAS. Excellent Customer service. The employee came up to me after my cart was full and I was almost ready to check out. He blewup at me " i was just trying to help" i said in a very rude way! Mandates are NOT law! Never had such a bad experience before. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. As I cant see how I am the only person experiencing this problem. Giant Eagle refused and told me to contact Columbia. It's already been renovated so I guess bringing back products that are no longer sold. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. I would like to be refunded for the costs of the product I never got. 0 Views . If she was helping it would not be anyone to watch! Browse; Login . Shed light on the availability of medication needs brought to someones attention. Shame on you! I have the unused gift card and proof of purchase. I never got it and spent $212.13 i can see. I did. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. The Pharmacist & Staff are very professional & friendly. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Hello Shop & Save. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Hello, Good Morning. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. You're always welcome here I've never been treated so poorly by the Mgr. Start your review today. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. I then went to the customer service desk and asked for a manager. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. The first transaction that I did online in fact, did go through. I placed an online order for a cake at your location in cleveland on Chagrin rd. I had to go to Kroger to get a cake for my granddaughter. Not even sure it was USDA Choice. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. Here are 20 things you might not know about Giant Eagle. In recent years they've started carrying more organic and vegetarian products, which is great. ***** *******. You sure have your priorities straight. Piss off! We would like to apologize for the consumers experience at the Stelzer location. I would give no stars but a minimum of one star is needed. i do the shopping for the household,he picked ip the advantage card. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. Is this your company? Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Desired outcome: How convenient! 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Jason (Columbia US) The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. And having them in the store? I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. We cannot discuss details around this or any situation that may be under investigation. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. I love that the fruit and vegetable selection is top notch. I will NEVER walk in a Giant Eagle again! Time: 1:28 As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. ) Then I called. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. The associate said to go ahead. It's unbelievably immoral and despicable! Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. This is the Lancaster Ohio store. Close it down! I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. I can not reply to emails. I'm frustrated. BBB Business Profiles generally cover a three-year reporting period. I asked that they contact me and one customer service representative never even filed the complaint. My husband **** called their customer service two days later and was informed that I had to call. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. Desired outcome: I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Further, The stores take no responsibility for alcohol consumption in their stores. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Kitchen employees told me to go to cashier to have it removed. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Your loosing your customer base. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Our only son was born @ Magee Womens Hospital in Pittsburg . Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. It goes against our guidelines to offer incentives for reviews. I suggest that customers avoid this location as long as this individual is working here. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Another rep told me it's a health insurance issue that they can't do anything about. 814-734-5036 Giant Eagle Pharmacy. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. your customer service is not customer friendly. Check out machines worst than Kroger's attendent had to be called 4 times The program was launched at 34 locations in 2021. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Very truly yours,Giant EagleClaims Department. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! Giant Eagle is the business that sold me the defective gift card. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. It was for curbside pick up. Put prices on product instead of bar code or make sure bar code is right. This review was chosen algorithmically as the most valued customer feedback. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. This is over a $300 charge. For your reference, details of the offer I reviewed appear below. I sent the main manager Adrian A**** an email with the transaction history of my card. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. They formed a company called "Eagle Grocery.". ( im on a fixed income its important! i have to go back to the website to send a reply. Giant Eagle Pharmacy caller complaints. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . Columbia Sportswear Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. i am now a former customer. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. I STOPPED SHOPPING HERE During the pandemic because prices are so high! ********* ******. Or does that all fall on computers today? Not only is it not obvious to this pharmacy but its oblivious to them. They are not the only game in town. The language that was heard today with the front of the store staff was horrible. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Flu shots are only available from 10a-6p. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Every one of the wings had at. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. I have proof in black-and-white. Unbelievable. Everyone is so polite and friendly. What they do NOT tell you is that now, if you buy one, it's down to $1.25! but they want to play that silly "security reasons " game. She hardly had a voice and could hardly hold her head up. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. His hair looks like it hasn't been washed out combed in MONTHS. nav-opener. Help even if you are not a cashier, you work for GetGo! Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Giant Eagle, Inc. At first, it was alright, but it progressively got worse along the way.